Written or verbal authorization is required for all returns of stock items. Contact our office for a Return Goods Authorization (RGA) number. Returns without an RGA number will not be accepted.
Custom sizes, special order parts, or customized items cannot be returned for credit or exchange.
All returned goods, including packaging, labels and washers, must be in “like new” condition. That is, items must be ready for re-sale.
All returns (if accepted) are subject to a minimum 20% restocking fee. Additional restocking fees may apply.
All eligible returns for items packaged in clamshell retail packaging or retrofitted with chains will be subject to a minimum 30% restocking fee.
Damaged or dirty packaging will result in additional restocking charges.
Proof of Purchase (No-Spill™ Systems Invoice Numbers) must accompany returns.
Age of the returned items must not exceed one (1) year beyond the order date.
Authorized returns must be shipped freight prepaid to the No-Spill™ Systems warehouse location specified by No-Spill™ Systems. We will not accept delivery of items shipped freight collect to our warehouse.
No-Spill™ Systems will issue a credit note only when returned goods have been inspected, repackaged, and put back into inventory.